Privacy and Security Policy
All services provided in our store and the site coloristgroup.com.tr belong to Coloristgroup and are operated by our company.
Our company may collect personal data for various purposes. Below is a description of how personal data is collected, how it is protected, and for what purposes it is used.
Some personal information (such as name and surname, company information, telephone number, address, or email addresses) is collected by our store as a result of filling out forms and surveys during membership or through various forms on our website.
Our company may occasionally send campaign information, new product information, and promotional offers to its customers and members. Our members can choose whether to receive such information during registration, and later they can change this preference in the account information section after logging in, or they can notify us via the link in the received communication.
The personal data transmitted electronically by our members during the approval process will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have signed with our members.
To identify system-related problems and resolve any issues or disputes that may arise regarding the services provided, our company records the IP addresses of its members and uses them. IP addresses may also be used to generally identify users and collect comprehensive demographic information.
Our company may use the requested information for purposes defined in the "User Agreement" and also for direct marketing conducted either by us or our collaborators. Personal data may also be used to contact the user. The information requested by our company, provided by the user, or related to transactions carried out through our store may be used by our company and our partners for statistical evaluations, database creation, and market research without revealing the identity of our members.
Our company is committed to keeping confidential information strictly private, treating it as a duty of confidentiality, and taking all necessary measures to prevent unauthorized access or disclosure of such information.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.
To ensure that you are on a secure site during transactions, you should look for two things: one is a key or lock icon located in the bottom line of your browser. This shows that you are on a secure internet page, and all your information is encrypted for protection. This information is used only during the transaction process and based on your instructions. The credit card information used during shopping is encrypted using the 256-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. Once the card’s availability is confirmed, the shopping process continues. Since no information about the card is visible to or stored by us, it prevents third parties from accessing it under any circumstances.
The reliability of the payment/billing/delivery address information of online orders placed with a credit card is checked by our company against Credit Card Fraud. Therefore, for first-time orders, the accuracy of financial and address/phone information must first be confirmed. If necessary, the cardholder or the relevant bank will be contacted for verification.
All the information you provide during registration can only be accessed and changed by you. If you keep your login information secure, no one else can access or change your information. For this purpose, all membership transactions are carried out within a 256-bit SSL security area. This system is an unbreakable international encryption standard.
Websites with open contact information and customer service lines, and clearly indicated addresses and phone numbers are more preferred for online shopping today. This allows you to obtain detailed information on any issues and gives you confidence in the reliability of the online shopping service provider.
Note: We recommend paying attention to whether the website clearly states the company’s address and contact number. If you are unsure, call to confirm before completing your purchase. All necessary information about our company is indicated on all of our online shopping sites.
Security of Credit Card Information for Mail Orders
Your identity and credit card information sent to us via mail order will be stored according to our confidentiality principles. This information will be kept for 60 days to handle potential disputes with the bank regarding credit card charges and will then be destroyed.
